AMC & Managed Services

Once hypercare ends, most organizations still need someone accountable for the HRMS as policies, headcount, and statutory rules keep changing. Our AMC and managed-service plans cover ongoing configuration changes — new locations, new leave policies, org restructuring — plus proactive updates whenever PF, ESI, PT, or TDS rates and rules change, rather than leaving it to be caught at the next payroll run.

Support runs through ticket-based tracking with a defined SLA, and where the engagement involves a licensed HRMS product, we act as the liaison with the platform vendor for version upgrades or vendor-side issues, so your HR team has one point of contact instead of managing the vendor relationship directly.

• Ongoing configuration changes as policies evolve
• Proactive statutory rate and rule updates
• Ticket-based support with a defined SLA
• New-location and new-entity rollout support
• Vendor liaison with your HRMS provider