Switching CRM platforms is a bigger undertaking than a standard implementation because it involves decommissioning a live system while preserving years of pipeline history, automation logic, and integration connections. We start by reverse-engineering what the current platform is actually doing — custom fields, workflow rules, integration touchpoints — so nothing that matters gets silently dropped in the move.
Migration then proceeds in a mapped, staged sequence: schema and field mapping between old and new platforms, data migration and validation, automation and integration rebuild on the target platform, and a parallel-run period before the legacy system is fully retired. We've handled this across common directions — Salesforce to HubSpot, Zoho to Dynamics 365, and others — and scope it based on how much custom logic the current platform actually carries, not a flat migration fee regardless of complexity.